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Conducting Study on Assessment, Scope and a Framework for Introducing NSSS, M&E Dashboard Development


To perform a technical needs assessment, which determines the current technical and institutional requirements, capacities, and mechanisms of relevant national social security stakeholders at all levels in terms of using digital MIS and M&E platforms/applications to deliver the outcomes, objectives, and activities of the national social security programmes.


MSL was responsible to:

  • Coordinate with relevant officials of SSPS Programme, a2i project, and UNDP developing the M&E framework and plan for national social security integrated findings/outputs in conducting the whole assessment study.
  • Perform system analysis of existing web-based M&E dashboard and platforms (internal systems, the web portal for public viewing, and the web portal for public feedback, etc.) based on the actual usage of the system and users’ practical experience in using them for the M&E component of their respective social security programme and activities, and reforms as guided by the National Social Security Strategy (NSSS), and its Action Plan 2021-26.
  • Conduct an M&E system analysis comparable to a web-based M&E dashboard belonging to other sub-national and national agencies and international organisations, others.
  • Determine the applicability and replicability of advantageous features of available platforms in developing the web-based M&E dashboard.
  • Conduct online or physical interviews (10 – 15) and focus group discussions (3-5) with national and sub-national level concern stakeholders, professionals, development partners, others to assess the situation and demand. The outcome of the consultations may play a big contributory role in analysing the existing M&E system and support to determine the web-based dashboard in a sustainable platform.
  • Provide expert evaluative analysis of the overall functionality of existing M&E system (also taking help of SSPS Programme, and Finance Division conducted MIS situation analysis and road-map study, and prospective single registry MIS study) and identify common lapses, users experience issues, and data process system, and any bottlenecks, impediments including the flow of data from sub-national to national level through the system, including quality of data in the reporting system.
  • Investigate the design, structure, and functionality of the existing M&E system including dashboards, if available by programmes or by agencies, and reporting and use for policymaking.
  • Assess the technical and institutional and governance issues of the existing M&E system, and suggestions on these issues including capacity building of relevant associates for smooth functioning M&E dashboard. An outline of all key sections of the existing M&E situation and proposed design, functionality, governance, platform and human resources for M&E web-based dashboard, i.e., addressing all technical issues may guide future investment in this area.
  • Suggest all technical and institutional, governance for a web-based M&E dashboard on national social protection system for policy and other stakeholders in the government both national and sub-national levels for the streamlined collection, collation, storing, presenting and generating based on individual social security programme’s objective, outcomes, outputs, activities as well as reforms as guided in the NSSS and its Action Plan.
  • Identify and suggest the replicability of effective measures and features of other relevant sub-national (from the lower electoral and administrative unit), national, and international digital web-based M&E platforms and systems.
  • Produce and present to policy makers an outline or model of the integrated web-based M&E dashboard that incorporated all relevant data, information, and services for purpose of policy-making, programming, and monitoring.

Timeframe: March 2022 - May 2022

Realated Countries: Bangladesh

Client(s): United Nations Development Programme (UNDP)

Categories: Social Protection, Technical Assistant

AddressBangladesh Office
Maxwell Stamp Ltd.
House # 2 (Ground Floor)
Road # 119, Gulshan-2
Dhaka – 1212, Bangladesh
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