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OfficeHouse# 2, Road# 119, Gulshan-2, Dhaka, Bangladesh

Technical Assistance for Preparation of One Stop Shop (OSS) for Bangladesh Investment Development Authority (BIDA)


The objective of this assignment was to
  • Update and develop as necessary the functional, technical and operational requirements for the OSS such that the implementation and operational services may be established, implemented and procured expeditiously;
  • Reengineer business processes and procedural changes necessary across stakeholder agencies in Government;
  • Develop a comprehensive conceptual design of a Workflow Management System; and
  • Implement the Bangladesh Investment Information Portal (BIIP).


  • Developed communication strategy.
  • Developed communication plan including specific communications tools.
  • Overall monitoring plan for the communications strategy.
  • Publicity and Awareness Program for the new OSS portal.
  • Developed three training modules on how to handle customers and clients, Effective PR campaigns, and Effective communication skills.
  • Delivered the training (6 hours) to relevant OSS staff.

Timeframe: October 2017 - December 2018

Realated Countries: Bangladesh

Client(s): World Bank

Categories: Trade and Market and Export Development, Technical Assistant

AddressBangladesh Office
Maxwell Stamp Ltd.
House # 2 (Ground Floor)
Road # 119, Gulshan-2
Dhaka – 1212, Bangladesh
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